Simon Property Group (SPG), TOXIC Mall Management Office

 Mall Management Office, FAIL:

Cons

Managers don’t really care about their staff or tenants. GSRs [ Guest Service Representatives ] are the link between tenants and management so Tenants would complain a lot to us and management would not do much. 

^^^ Upper Management FAIL, there is a DISCONNECT between Corporate & mall-level (local)

TOXIC Mall Management office at Forum Shops (Las Vegas Caesar's Palace)
Keystone Mall incident: Simon Property Group (SPG), Forum Shops (famed Caesar's Palace on Vegas strip) TOXIC Management Office

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